Conducting Effective Performance Reviews
Managing and Motivating Performance Through the Review Process
Performance does not happen in a vacuum. It occurs as a result of a great amount of management and motivation.
Implementing an effective performance management process is central to an organisation achieving its objectives. Managing the team—and each individual’s performance—is an essential process that ensures that they engage in the best possible practices and behaviors in order to achieve the best possible results.
However, the process of managing performance and conducting performance reviews can be daunting for many people. In many cases, information and feedback must be given that is sensitive and sometimes difficult to communicate.
This program outlines a process of managing and motivating people through the performance review process and enables participants to develop the requisite skills and knowledge to manage it professionally and confidently.
The Purpose of this Program
- To enable participants to plan and conduct professional, effective performance reviews
- To provide tools and processes for effective communication with employees through the performance management process
- To equip participants with ideas and knowledge about how to motivate people to higher levels of performance
- To assist participants in matching performance management systems to organisational goals and strategies
Program Objectives
By the end of the program, participants will know how to:
- “Emotionally engage” employees in the performance management process
- Align performance metrics and behaviours with the organisation’s goals, strategies and values
- Identify acceptable standards of performance for teams and individuals
- Motivate people to higher levels of performance
- Set SMART, goals and objectives
- Align performance standards with organisational goals
- Manage the performance of various types of employees
- Give professional feedback that motivates people
- Deliver sensitive information
- Structure and conduct a performance review interview
- Use performance management interview techniques to manage the meeting process
- Develop strategies for managing employee performance
- Coach individuals and teams for higher performance
- Communicate performance management messages in both private and public settings
- Manage employee’s performance problems
Program Duration
Two days.
What Makes this Program Different?
This program includes unique methodologies and techniques to get to the bottom of what people are really thinking, rather than what they want you to hear. This process is invaluable in moving people and situations forward from a performance management perspective, as the real issues can be addressed—rather than the surface level ones, which often waste a lot of time.
These processes are extremely powerful, and have the potential to fundamentally change the dynamics of a situation, opening up the door to enable higher performance levels.
Who Should Attend?
Anyone who needs to enhance his or her skills in managing and motivating the performance of others.
I am interested in running this program for a group of people within my organisation. Please send me more information.
“A great program to help teams develop strong, cohesive and high performing working relationships.”